This is how we protect you
current status 19.03.2022
The corona virus is on the retreat - at least in European countries.
Now it is time to slowly return to normal.
Your health is in the best hands with us! Your family Krupik & staff team
summarized - here the most important information about the innovations.
We know our guests! - Enjoy the special luxury, away from the crowds,
in a small, family-run hotel in the high-altitude Gerlos mountain village.
Only hotel guests - no walk-in customers - less hustle and bustle - less risk!
For all guests who have already booked a holiday at our hotel as well all new bokings, we have adjusted our cancellation policyas follows. For the winter season until April 2022.
Cancellation free of charge up to 30 days before arrival.
- 30 days to 14 days before arrival 40% of the booked arrangement
- 14 days to 7 days before arrival 70% of the booked arrangement.
- last 7 days before arrival, no Show or early departure 100% of the booked arrangement.
Free cancellation if the arrival shouldnot be possible due to the border closure to Austria.
Travel insurance: - NEW with Corona coverage!
More than just cancellation insurance (without excess) for your vacation.
Hotelstorno Plus also includes travel interruption, additional costs in the event of delayed arrival or an involuntary extension of vacation, and search and rescue costs. Entrust your vacation to the "Europaeische".
You can find information about travel cancellation insurance plus here: Europäische Reiseversicherung
Good News first - we can ski this year !
- The 3 G rule applies to entry into Austria (vaccinated, recovered or tested)
- 3G proof is no longer required for check-in - but of course it would be great if you inform us about your status.
- Wearing a mouth and nose protector -FFP2- is required in all indoor premises.
Since a lot is being relaxed at the moment, we would like to refer you to the following page of Tirol Tourismus, this information is always up-to-date.
Information entry Austria Informations HERE.
